Monday, February 17, 2020

The Principles of Delivering Remarkable Service in the Hospitality Essay

The Principles of Delivering Remarkable Service in the Hospitality Industry - Essay Example It is important to adopt positive attitude when dealing with customers because this is the key practice towards achieving remarkable service delivery in the hospitality industry. Therefore it can be argued that organizations in the hospitality industry need to embrace the culture of remarkable customer service delivery. Organizations need to empower itself to ensure that exceptional customer service delivery is made possible. Remarkable service delivery enhances the identification of customer needs and how to customize the service delivery approach. This will ensure that all members in the entire organization fully embrace and develop the culture of effective and efficient remarkable service delivery. To achieve this organization need to incorporate principles of remarkable service delivery in its operations, vision and the entire corporate culture. These principles basically provide guidelines and procedures on how organizations in hospitality industry can have remarkable service delivery (Kusluvan 2003). It notably helps teams and leaders in hospitality industry have an insight understanding on remarkable excellent customer service delivery. The principles of delivering remarkable service in the hospitality industry entail the following. There are various attributes in hospitality industry which significantly contribute to these organizations delivering remarkable service. These attributes compliment the remarkable service delivery skills which are very essential in the industry. These attributes ensure that the remarkable service delivery skills are focused on the satisfaction of customer needs. It establishes a core foundation in establishing strong relationship with the customers based on trust and loyalty. It is notable that all the attributes contributes collectively on the customer retention, loyalty and overall success in the hospitality industry (Kusluvan 2003). The

Monday, February 3, 2020

Foundation Property Writing Task Essay Example | Topics and Well Written Essays - 2000 words

Foundation Property Writing Task - Essay Example As a particular constructive trust would relate only to the specific property, the legal professionals also call it as a â€Å"proprietary† remedial method of solving the particular disputes†¦.(Duhaime , 2009) Trusts are frequently established in a will, which could be called as a trust instrument, where the settlor is referred to as a testator. Hence an express trust implies that the settler has expressed a wish to establish the will. However, there is no explicit intention on the part of the settlor to establish a constructive trust. The establishment of such trusts is the consequences of legal responses to the events that might have been encountered during any property transactions. Accordingly, the purpose of constructive trusts should revolve about its binding effect on the issues of law in developing the major issues like honoring commitments, disgorging gains and repairing losses. Hence, the rationale behind the constructive trusts should consider these three main themes, while discussing the obligations and rights under the property law. As no firm and agreed list of rules is available under the English law, which could govern the constructive trusts, their rationale and guidance comes from various court cases, where the concerned judges have suggested rules for the constructive trust, pertaining to specific case. Accordingly, five rules on constructive trusts are briefly summarized below: However, these and other rules that bind the foundation of constructive trusts being heterogeneous in nature, there have been a fair amount of confusion about the concepts of such trusts and the liabilities involved in referring to the same. Accordingly, the above rules remain debatable, when judged under different circumstances. For example, it may be a mild punishment for an honest trustee to surrender his term, after he has renewed the